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The Promotif Promise

our guarantee to you

1. PRODUCT

  • We promise to source you the most appropriate product for your activity, to the best of our ability.
  • Based on the brief and requirements you give us we will endeavour to supply you with the best possible option.

  • Our trusted supplier network, built up over the last 20 years, are all established and reputable companies.
  • In the vast majority of cases our suppliers are members of appropriate, creditable trade bodies.
  • If required we are happy to give you ethical, environmental or compliance policies for each product.

2. PRICE

  • We promise to give you the best prices we possibly can on each product supplied.
  • On a like-for-like basis we are usually more competitively priced than the competition in the market.
  • This promise does not mean will will always be the cheapest, as there are some unscrupulous suppliers who do not hold the same standards as we do.
  • Our prices are based on the best quality where possible (budgets allowing), and not on cutting corners or using sub-standard components.

3. PLACE

  • We promise to deliver your products to whereever you stipulate, on time, every time.
  • Once your order is agreed, confirmed and artwork approved we will deliver what we promised ... no question.

4. PERFORMANCE

  • We promise that our staff will perform over and above your expectations.
  • We genuinely care about our customers, and what we do, and will always go the extra mile to make sure an order is completed to expectations.
  • We realise that an ongoing trading relationship with you is built on trust and reliability; and we do all that we can to make both happen.

5. PERFECT

  • We promise to do all we can to make your order experience, and the product itself, as perfect as it can be.
  • Should we fall short in any regard we ask that you let us know so that we can remedy the situation and prevent it happening ever again.
  • The world isn't perfect ... but we aspire to be!
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